How we work, and how we're paid
Telpeak is paid by the providers you choose, never by you.
Telpeak is vendor-neutral. We work for you, not for the providers we compare.
Short answer: Telpeak is paid by the providers you choose, never by you. The providers you choose pay us a commission, and there are no audit fees, advisory fees, or retainers.
Our disclosure, in plain words
Telpeak is paid by the providers you choose, never by you. Telpeak is vendor-neutral. We work for you, not for the providers we compare. Commission rates can differ between providers. We show you the options side by side, and if you ask, we'll tell you how we're compensated on any option we recommend.
- No audit fees, advisory fees, or retainers
- Several providers shown side by side
- One point of contact after you sign
Our process
Assess
We map what you have, what you're billed, and when it renews.
Source and negotiate
We compare providers side by side and explain the trade-offs. You choose.
Implement and support
We coordinate the project with the provider and stay on as your contact after you sign.
The audit, in three steps
Share what you have
Book a short call. Afterward, we send you a secure link for your recent invoices and any contracts. If paperwork is hard to find, you can authorize us to request records from your providers.
We map it
We build a one-page Contract & Renewal Map (what you have, what you're billed, and when it renews, based on the documents you share) and a Findings Memo with quick wins, contract and renewal risks, and recommended next steps. It isn't a security assessment. You'll have quotes within 2 business days of receiving your documents.
You decide
We walk you through the findings. If a change makes sense, we compare providers side by side, help you negotiate, and coordinate the move with the provider. If not, the map is yours to keep.
Questions about how we work
How is Telpeak paid?
Telpeak is paid by the providers you choose, never by you. The providers you choose pay us a commission. Commission rates can differ between providers, and if you ask, we'll tell you how we're compensated on any option we recommend.
Are you tied to any provider?
No. Telpeak is vendor-neutral. We work for you, not for the providers we compare. We show several providers side by side, explain the trade-offs, and you make the choice.
If providers pay you, can I trust your advice?
Fair question. Telpeak is vendor-neutral. We work for you, not for the providers we compare. Telpeak is paid by the providers you choose, never by you. We show several providers side by side, explain the trade-offs, and you make the choice. Ask us anytime how we're paid on a specific option.
Do I pay anything for the audit?
No. There are no audit fees, advisory fees, or retainers. Telpeak is paid by the providers you choose, never by you.
Do you work with our existing IT provider?
Yes. We work alongside your MSP. We source and negotiate; they keep managing your environment.